WHY SERVICEFLOW
Industry Experience
We understand how fire service businesses operate.
From technician attendance through to reporting, defects, quoting, invoicing and close-out.
Built for Fire Protection
Purpose-built for Australian fire protection companies.
We understand the workflow behind service, reporting, defects, quoting, invoicing and close-out.
Works With Your Systems
We work inside the platforms your team already uses.
Uptick, Simpro, FireMate and Tradify — fitting around your existing workflow rather than changing it.
Australian-Based Support
Local support, Australian time zones and people who understand the fire protection industry.
You deal with a team that understands how Australian fire businesses actually operate.
WHAT WE HANDLE
More Capacity. Less Office Load.
ServiceFlow gives fire protection companies extra office capacity without the cost and commitment of another full-time hire.
We work inside your existing systems, follow your processes and keep service work moving from technician completion through to final close-out.
01
02
03
Reports &
Documentation
Defects &
Quotes
Invoicing &
Finalisation
Service reports, inspection records, asset registers and attendance documentation are reviewed, prepared and kept moving through your existing workflow.
Technician findings are reviewed and structured into clear rectification scopes, ready for pricing, approval and the next stage of processing.
Invoices, final documentation, status updates and follow-ups are managed through to close-out, helping keep completed work from sitting unfinished in the office.
HOW IT WORKS
01 | Access
Create a dedicated ServiceFlow login within your existing system, with access limited to the work we’re responsible for.
Built Around Your Workflow
ServiceFlow works inside the systems and processes your team already uses.
We set up clear access, agreed workflows and review points, then handle the back-office processing without disrupting the way your business operates.
02 | Configure
We set up the agreed statuses, filters, queues and approval points so our team can clearly see what’s ready for ServiceFlow and where it needs to go next.
03 | Process
ServiceFlow handles the agreed back-office work, then moves it to the appropriate review stage before anything is issued, dispatched or closed.
Choose Your Capacity
Flexible Weekly Support
Core Capacity
Growth Capacity
High Capacity
$650 + GST / week
For smaller service teams with lighter weekly processing needs.
$1,050 + GST / week
For growing fire companies with a consistent weekly flow of service work.
$1,450 + GST / week
For busy fire service departments with heavier ongoing processing volumes.
Tell Us About Your Team
Give us a quick overview of your business, service workload and where the office pressure is building.
We’ll review how your team currently works and recommend the right ServiceFlow setup, capacity level and starting point.
No obligation.
No system change.
No lock-in.
Address.
323-325 Pitt St, Sydney NSW 2000
Email.
info@serviceflowgroup.com.au